We take the security of your household data, inventories, lists, and team communication seriously. This page explains the measures we take to protect your information across the Nid mobile app, desktop app, and website.
Data Encryption
All data transmitted between your device and our servers is encrypted using TLS 1.2+ protocols. Inventory lists, team messages, uploaded files, and personal account details remain protected in transit.
We also encrypt sensitive data at rest within our databases and storage systems. Appwrite-managed infrastructure handles encrypted storage volumes and secure backup procedures.
Secure Infrastructure
Nid is built on Appwrite's cloud platform, benefiting from 24/7 infrastructure monitoring, automated backups, redundant storage, and isolation between projects and workspaces.
We continuously update servers, libraries, and dependencies to mitigate known vulnerabilities and maintain a secure environment.
Access Control
You remain in complete control of your workspace and household data.
- Team Privacy: Only teammates that you explicitly invite can access your inventories, shared lists, messages, and module data (e.g., Kitchen module).
- Authentication: Authentication is handled securely through identity providers (Apple, Google, Facebook) and Appwrite. Passwords, where applicable, are hashed and never stored in plain text.
- Permissions: Removing a team member instantly revokes their access to all data within your workspace.
Payment Security
We do not store or process your credit card details. Purchases and subscriptions are handled through RevenueCat and/or the respective app stores:
- Apple App Store
- Google Play Store
- Stripe (for web payments)
All of these payment processors are fully PCI-DSS compliant.
Operational Security
Internal access to data is strictly limited. Only authorized Nanornia AB personnel—who require access for support, debugging, or operations—may access certain backend systems, and only under logged and controlled circumstances.
We follow least‑privilege principles, multi-factor access for administrative systems, and regular internal security reviews.
Reporting Issues
If you believe you've discovered a security vulnerability or a potential risk within Nid, please contact us immediately at security@getnid.com.
We take all reports seriously and investigate promptly.